Minnesota police officer Jacob Rudolph planned to take his family to Hilton Head, SC for vacation on April 4, 2020—then the COVID-19 pandemic hit. Rudolph paid $1,521.45 for three tickets in January 2020. The airline cancelled thousands of flights due to the coronavirus pandemic, impacting thousands more customers. United Airlines offered to rebook its customers’ flights or issue travel vouchers, which would expire one year from the original ticket date. The airline since extended the voucher expirations for up two years. After repeatedly requesting a refund to no avail, Rudolph filed a federal class action lawsuit in Chicago (read it here). United Airlines’ refusal to refund passengers is particularly troubling…